Wendy sits at a desk in an office with her hands clasped in front of her on top of the desk.

New Career – A Success Story

WIOA Dislocated Worker Program

Wendy came to know Michigan Works! through a layoff aversion meeting for displaced Shopko employees. Shopko had filed for bankruptcy and was closing all its retail stores, including the ones in the Upper Peninsula. Wendy, at the time, was the Retail Manager for Shopko and now she was unsure of what she should do in her career.

Seeking assistance, she came into the Michigan Works! office to talk to staff about the programs that Michigan Works! has available for dislocated workers. We explained the WIOA program to her, and then we made an appointment for her to come in the very next day to sign her up for the WIOA Dislocated Worker program.

She initially wanted to go to school as a Veterinarian Technologist, but the Veterinarian office would not allow her to do her externship there. In search of a new direction, she sat down and wrote a list of the pros and cons of what she should do. We told her that the local hospital is growing and expanding and that they will need many full-time workers for billing, medical office administration, admitting, and nursing, as well as many other positions. Knowing that, and seeing an opportunity for her future, she decided that she would take the Healthcare Administration Professional course through MedCerts.

While she was taking the course, a position for a full-time Admitting Clerk came open at a local hospital. She was interested in the position, so we helped her apply for it. Later, she participated in two interviews and was hired on full-time. Her employer was impressed that she was taking the course through MedCerts and was looking to possibly promote her once she was officially done with the course.

Wendy, grateful for the assistance provided to her, is now on her way to a new career in the health field.